Bundles
🚚 Cancellation & Shipping Policy
Effective April 2025
Your convenience is our priority. Please review our cancellation and shipping policies below to understand how we process orders and ensure timely delivery.
❌ Order Cancellation Policy
Customers may cancel their order within 12 hours of placing it. To request a cancellation, send an email to support@mouserise.com. Your email must clearly include your order number, the name of the product you ordered, your full name, and your contact number.
After the 12-hour cancellation window, all orders are prepared and dispatched. Once an order is dispatched, it cannot be cancelled. In such cases, if you no longer wish to keep the product, you must proceed through our Return and Refund Policy as outlined on our website.
📦 Shipping Policy
Mouserise partners with third-party logistics providers to ensure safe and timely delivery of your orders.
Delivery Estimates Estimated delivery times are provided on the product page after you enter your PIN code.
We strive to deliver products as quickly as possible, with a maximum delivery window of 10 days from the date of order confirmation. Delivery times may vary based on your location, local conditions, or during public holidays, festivals, or unavoidable circumstances (such as natural disasters or regional restrictions).
📧 Contact Information
Customer Support For product queries, cancellations, warranty issues, or help with returns and refunds:
Email Us At :support@mouserise.com